Make Move-In Service Setup Easier for Your Residents
For Property Managers
Make Move-In Service Setup Easier for Your Residents
A simpler handoff from signed lease to connected home.
Your leasing team should not have to research internet availability for every address or answer repeated questions about installation. Telemedia Solutions helps referred residents review available internet and other eligible home-service options, understand key plan details, and take the next step toward activation.
For property managers, leasing teams, and single-family rental operators.
Service availability and setup options vary by property and location.
The problem we solve
Move-in questions should have a clear destination
A new resident needs to know which internet providers serve the property, whether installation is needed, how soon service can start, and what the bill may look like after a promotion ends. Those questions often arrive while your team is handling keys, deposits, inspections, and the next lease.
Give residents one place to start. Telemedia can help them compare participating providers at their service address and review available plans, equipment, installation options, and promotional terms before they order.
Benefits
What your property team gets
A consistent resident referral process
Share a dedicated page or approved introduction when a lease is signed. Residents can contact our team when they are ready to discuss service.
Fewer provider questions for leasing staff
We handle conversations about participating internet providers, available speeds, plan terms, and order options.
Service matched to the address
A ZIP code is a starting point. The exact service address determines which options may be available.
Clearer information before an order
We help residents review promotional periods, equipment charges, installation choices, and other material plan details.
A process designed around your portfolio
We can discuss a referral workflow for one property or multiple communities, including who residents contact and how your team is kept informed.
Resident journey
How the partnership works
Tell us about your properties
Share your locations, approximate move-in volume, property types, and the questions your residents ask most often.
Agree on the resident handoff
We establish a resident-facing link, approved message, or other referral method that fits your move-in workflow.
Residents choose when to connect
A resident contacts Telemedia or requests assistance through the agreed process. We check available participating services for the address and explain the options.
We help with the next step
When a resident selects an eligible offer, we help complete the provider order and review available installation or activation options.
Service scope
Services we can discuss for your residents
| Service | Resident benefit |
|---|---|
| Internet and Wi-Fi | Compare participating providers, speeds, equipment, and installation options at the address. |
| TV and streaming | Review available entertainment packages and relevant bundle options. |
| Mobile | Explore eligible mobile plans and internet-plus-mobile offers. |
| Electricity | Review available options in eligible service areas. |
| Home security | Explore available security and smart-home options from participating providers. |
Services vary by address, market, provider relationships, and resident eligibility. Property-managed or landlord-controlled utilities may require a different process.
Partnership fit
Built for teams managing repeat move-ins
Whether you manage a single apartment community or homes across several markets, we can discuss a handoff that fits your leasing process. Start with a pilot at one property. We can review resident questions, referral volume, completed orders, and operational issues before expanding.
Who we are
A real team behind the comparison
Telemedia Solutions is based in Addison, Texas. Our team helps customers compare available services from participating providers and understand the details before placing an eligible order. We explain our retailer relationship and applicable provider compensation, and residents make their own service choices.
Learn more: About Telemedia Solutions · Meet Our Team · Retailer Disclosure · Contact Us
FAQs
Questions property teams ask
Does a resident have to order through Telemedia Solutions?
No. Residents can review their options and decide whether to place an order through us.
Can you guarantee service at every property?
No. Availability is determined by the provider and the exact service address. We check participating options before discussing an order.
Will this change our property’s existing internet arrangement?
We first need to understand whether your property has bulk internet, an exclusive arrangement, building-specific infrastructure, or other service requirements. We will shape the referral process around what is actually permitted at that property.
Can residents contact you before their move-in date?
Yes. Early contact gives residents more time to review availability and installation options. Appointment dates remain subject to provider availability.
Can our team see whether a resident has completed setup?
We can discuss an appropriate status-update process during onboarding, including which information residents authorize us to share.
Start a conversation
Give residents a better place to start
Tell us how many properties you manage, where they are located, and how you currently handle move-in service questions. We will discuss a practical pilot for your team.
Tell us about your properties
We will follow up to discuss a practical pilot. Fields marked * are required.
Moving yourself? Residents and homebuyers can start at Set Up Services for My Move.