Moving? Get Your New Home Connected
Moving? Set up your home
Moving Soon? Start Your Internet Setup Before You Get the Keys.
One call checks which providers serve your exact new address. Then you can compare real pricing and review installation dates, so you’re not stuck without Wi-Fi your first week.
✓ Live agents 24/7 · ✓ No separate fee for our help · ✓ Authorized retailer
Availability, pricing, and installation dates vary by address and provider.
Authorized retailer for AT&T · DIRECTV · Optimum · Frontier and more
Helping customers since 2018
Live agents: (469) 960-3311
Helping customers since 2018
Live agents: (469) 960-3311
What to expect
From new address to service plan
See what’s available at your address
Availability can vary within the same ZIP code. Check your exact address to find providers serving your home.
Know what’s included—and what it costs
Compare speeds, promotional rates, pricing after the promotion ends, equipment fees, and installation options.
Find the right fit for your household
Tell us how many people will be online and how you use the internet—from working at home to streaming and gaming.
Get help getting connected
Once you choose an eligible plan, we’ll help you place your order and review available installation or activation dates with the provider.
Want to research first? See our internet provider comparison or the best internet providers guide.
New Address? Let’s See What Actually Reaches It.
ZIP-code searches can be wrong for your building. One call checks your exact street and unit.
☎ Talk to a Live Agent — No hold time
Moving at the start or end of the month? Call early.
Many leases begin around the 1st, and installation calendars in busy areas can fill up quickly. Calling as soon as you have your address gives you the widest choice of dates.
Checklist
Have these details ready when you call
- Your complete new service address, including apartment or unit number.
- Your expected move-in date.
- Whether the property provides or requires a particular internet service.
- Whether you already have a provider you want to transfer or cancel.
- The services you need and your preferred monthly budget.
Got Your Address and Move-In Date? That’s All You Need.
Nothing else is required to get started. Most questions get answered on the first call.
☎ Talk to a Live Agent — No hold time
Transfer or switch
Keeping your current provider or switching?
Some movers can transfer existing service, and others find a better deal is available at the new address. We’ll help you compare both before you cancel anything, so you avoid paying for two services or ending up with a gap in service. For more detail, read should I cancel my old internet before installing new service?
Why call us
Why call us instead of ordering online?
One call, every option
Provider websites only show their own plans. We check multiple participating providers at your exact unit.
The full price, not just the promo
We walk you through what you’ll pay after the introductory period, plus equipment and installation fees.
Everything in one call
Internet, TV, mobile, electricity and security can all be discussed in the same conversation.
Beyond internet
More to arrange for your new home
In eligible locations, ask our team about TV and streaming, mobile bundles, electricity plans, and home-security options. We will explain which services we can help with at your address.
Need More Than Internet?
Ask about TV, mobile, electricity and home security at your new address, all in the same call.
☎ Talk to a Live Agent — No hold time
FAQs
Common move-in questions
How early should I arrange internet before moving?
Contact us as soon as you know your address and approximate move-in date. Installation availability varies, and some addresses need a technician visit.
Know your address already? Call (469) 960-3311 to see the next available install dates.
Can I set up internet before I have my keys?
Often, yes. You can usually order ahead and pick an installation date. Some installations require someone to be at the property.
Picking up keys soon? Call (469) 960-3311 and we’ll help you line up a date that works.
Should I cancel my current internet first?
If you need continuous service, confirm the new provider’s activation plan before scheduling cancellation of your current service.
Not sure when to cancel? Call (469) 960-3311 and we’ll help you line up the timing.
Can I transfer my current provider to my new address?
It depends on whether that provider serves the new address. We can check that and compare it against other options at the same time.
Want to keep your provider? Call (469) 960-3311 to check your new address.
What if my building already includes internet?
Some properties have bulk or preferred-provider arrangements. Tell us your building name and we’ll help you understand your choices.
Moving into an apartment community? Call (469) 960-3311 with your building name.
Can you guarantee internet will work on move-in day?
No. Installation and activation depend on provider eligibility, scheduling, property access, and technical conditions. We can help you review the available dates before ordering.
Want the earliest date possible? Call (469) 960-3311 as soon as you have your address.
Is your help an extra charge?
Telemedia Solutions does not add a separate fee simply for helping you compare available services and place an eligible provider order. Provider charges, taxes, equipment, and installation fees may still apply. Telemedia may receive compensation from participating providers. See our retailer disclosure.
Ready to compare? Call (469) 960-3311 to talk to a live agent.
Can I choose my own provider?
Yes. We can explain participating options available to you; the decision is yours. Some buildings have service arrangements that affect your choices.
Get started
One Less Thing on Your Moving List.
Call now with your new address, or leave your details and we’ll call you back at the time you choose.
No separate fee for our help. Providers set pricing; participating providers may compensate us on completed orders. Retailer disclosure.
Request move-in help
Share your new address and move-in date and our team will contact you. Fields marked * are required.
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