How to Delete Your Data
Last updated: 5 October 2026
If you messaged our Facebook Page, filled in one of our Facebook or Instagram lead forms, texted us, or gave us your details on our website, you can ask Telemedia Solutions LLC to delete everything we hold about you. This page explains how, and what happens next.
How to ask us to delete your data
- Contact us in any one of these ways: send our Facebook Page the message “delete my data”; email info@telemediasolutions.store; call (469) 960-3311; or write to us at the address below.
- We confirm it is you. For a Messenger request we reply in the same conversation. For email, phone or mail we ask for details we already hold, such as your name and phone number.
- We delete your data within 30 days. This includes your conversation, your name and profile picture link, your phone number, email address and home address, and any notes about you in our customer-management system. We tell you when it is done.
What is not deleted straight away
- Backups. Copies in our routine backups are overwritten as the backups rotate out, within 90 days.
- Records we must keep. If you placed an order, we keep only what the law or the provider requires for that order, and only for as long as required.
- Your messages on Facebook. Messages you sent through Messenger also stay in your own Messenger history, which belongs to you and to Meta. You can delete your copy inside Messenger. Meta handles its own copy under its privacy policy at facebook.com/privacy/policy.
Do not want to be contacted?
Tell us at any time, by Messenger, text, email or phone, and we will mark your record do-not-contact and stop reaching out. You can do this without asking us to delete your data.
Questions
Telemedia Solutions LLC
Email: info@telemediasolutions.store
Phone: (469) 960-3311
Mailing address: 5080 Spectrum Dr, Ste 1000, Addison, TX 75001
See also our Privacy Policy.